Answers to the most common questions. For anything else, call us at +39 039 894 3457.
Yes. Our certified translations are produced by translators officially registered with the Courts of Appeal (albo dei periti) in Italy. Each translation includes the translator's official declaration of accuracy (asseverazione), their court-registered stamp, and their handwritten signature, in compliance with Italian procedural requirements. We maintain zero rejection rates with Italian civil registries, immigration offices, the Questura, and Italian tribunals.
Italian is our core strength. We work in all 24 official EU languages plus Arabic, Chinese (Simplified and Traditional), Japanese, Hindi, and several others. For Italian to English and English to Italian, we have deep capacity across all specialist areas. For other language pairs, contact us before ordering to confirm translator availability for your specific subject area.
All translators sign project-specific NDAs before receiving any files. Files are transmitted over encrypted connections only. We comply with GDPR and maintain DPA agreements with all processors. Documents are permanently deleted from our systems 90 days after project completion unless you request extended retention in writing.
Our 24-hour express add-on covers most document types. For same-day requests, call us first to confirm feasibility before placing an order. We only accept jobs we can complete on time -- we will tell you honestly if we cannot meet a deadline rather than accept and miss it.
Verifiable translation errors reported within seven days of delivery are corrected at no cost within two business days. For serious quality failures affecting more than 20% of a document, you may choose complete re-translation at no cost or a full refund. Cancellations before work begins are fully refunded. See our Refund Policy for complete terms.
All translations are delivered digitally by email or secure download link. No physical shipment for standard orders. Sworn translations include the official asseverazione declaration. Your exact delivery date is confirmed before you pay anything -- we do not give ranges, we give dates.